SHAKAONLINE acknowledges return of products only limited to direct sale between vendor and consumer. This only entails sale online, and not through retail outlets.
All the products shall be shipped by the shipping partner Shiprocket, on the board.
Any product that has been hampered or damaged while transportation MUST be notified by email within 48 hours of the product being delivered and returned to our warehouse within a time period of 10 days, else SHAKAONLINE shall not be liable to accept the merchandise. In such cases, the customer will have to write in to firstname.lastname@example.org and a prompt response is guaranteed from our end. We will investigate the damage from our end and repair the merchandise in entirety. SHAKAONLINE shall bear the expenses of the transaction.